DRIVE – Demonstrating Real Improvement Value in Equity

Promoting Health In Diverse Communities
Through Data Analytics And Education

SHC provides education and support to primary care teams and community organizations in underserved communities around the nation.


The Quality Improvement Education – QIE – is built on a strong evidence-base that has been applied by the team over the last 12 years.

QIE relies on the rapid cycle improvement approach and collective impact model, helping primary care practices and community organizations educate patients and the larger community about specific health care needs while improving preventive care, screening, treatment, specialty referral, illness self-management, adherence, connection to services that address social risks, and research recruitment.

SHC QIE adheres to the following principles:

  • Patient-centered, engaging patients and community leaders in program and treatment planning as well as educational activities;
  • Team-based, with all members of the practice team, included to create efficiencies in care, avoid burn-out, and tap into the strong motivation held by all to take good care of patients;
  • Local champion-driven, from the clinic and community promoting sustainable improvement;
  • Data-directed guided NMQF’s state-of-the-art health geographic information system (GIS) along with clinical chart and survey data; and
  • Collaborative, partnering with patient advocates, health systems, researchers, and innovation company partners.

To learn more about SHC QIE see: SHC QIE One Pager (pdf)

To access the DRIVE Toolkit see: DRIVE Toolkit Website