Center for Sustainable Healthcare Quality and Equity

Sustainable healthy communities in every zip code

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About US

The National Minority Quality Forum’s (NMQF’s) Center for Sustainable Health Care Quality and Equity (SHC) provides clinical teams and community leaders education, training and support in:

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Identifying gaps in health care and outcomes for all disease conditions, and

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Implementing evidence-based quality improvement education and community- and patient-engagement.

SHC focuses on health care in underserved and vulnerable communities, including people of color, rural populations, older adults, children, people with disabilities, and people with limited financial means, health literacy, and other social risks, identified through NMQF’s state-of-the-art health geographic information system (GIS). Applying the rapid cycle improvement and collective impact model, SHC promotes patient-centered, team-based care that respects the clinicians, patients, and caregivers in achieving high quality and equitable health outcomes.

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Meet our SHC Team

Laura Lee Hall, PhD

President

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Anna Norton, MS

Vice President, Community Engagement

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Chinonso “Chinnie” Ukachukwu, MPH

Director, Quality Improvement & Equity

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Leslie Zuniga-Rivas, MPH

Quality Improvement and Equity Project Manager

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Our Impact

SHC is proud to work with clinicians and community leaders to increase awareness and education of several different health topics. To date we have:

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Partnered with 83 Federally Qualified Health Centers and clinics in 14 states

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Partnered with more than 23 churches, 25 salons and barbershops, and 60 community pharmacists

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Supported clinics in improving flu vaccination rates by up to 75%

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Been recognized by the CDC for an award-winning influenza program in 2023

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Produced increased patient engagement, significant reductions in A1c levels among patients with diabetes, increased referral for prostate cancer screening, and improved measurement of social determinant of health needs, results published at professional meetings and scientific publications through our DRIVE programs

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Heralded a Lancet publication pointing to the singular role of race and ethnicity in flu vaccination disparities among Medicare beneficiaries

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Hosted 27 webinars in the last year alone on topics including influenza, diabetes, navigating Medicare, and vaccinations with over 2,500 live viewers and more than 2 million impressions on social media